Your business is unique.
You’ve carefully cultivated your services, employees, and even your customers.
So why would you rely on cookie-cutter technology tools to limit your success?
A Conversation
Before we propose anything, it’s important we get to know you and your company – who you are, what you need, and how we can help. We listen to your concerns and your goals, and we ask questions that will help us prepare solutions for you.
You’ll have done your homework already and probably checked our References page, but you can also read our Google reviews and peek behind the scenes on our Facebook page to learn more about how we operate.
An Evaluation
Once we understand your priorities, we evaluate your current IT environment using tested tools and methods. These may include:
- Network Audit
- Phone Bill Audit
- Performance Analysis
After we’ve talked with you and investigated your systems, we’ll get our implementation team together and discuss the best solutions for you. We’ll assess what needs to happen now and how we can best plan for your business’s future.
A Proposal
In this incredible world of technological innovation, the sky is the limit when it comes to the potential for what modern tech can do to benefit your company. We don’t rush in with untested solutions or pie-in-the-sky ideas though. We present you with a proposal that makes sense for you. We’ll guide you through what’s viable and beneficial and away from the pitfalls.
An Agreement
When you sign a LifeCycle Managed Services contract or other agreement, you are taking an important step forward in the protection and investment of your company. This is when our team becomes your team, dedicated to bringing your business to the next level.
We fix any existing sloppy work-arounds and implement the technology solutions you need. We begin 24/7 monitoring and security protection, and we open communication with your staff, offering continuous education and support.
A Plan for Growth
Once we have your technology working for you, we can discuss other tools and possibilities to enhance your business. Sometimes we can even solve a non-technical pain point in your organization. We will never push technology for its own sake, however. Our solutions must have a defined business advantage before we’ll even consider implementing them. Some examples of these include:
- Unified Communications
- Cloud Solutions
- Equipment Consolidation and Virtualization
- Document Management
In addition, we will work with your staff and vendors to help you feel confident that your company not only gets compliant with the regulations you are subject to but has the ability to maintain that compliance to the satisfaction of applicable regulatory bodies.
When you enter into a partnership with Infinity, you get custom solutions.
Your needs are going to be different than businesses that are smaller, older, or in an entirely different industry.
What’s not unique, however, is that you want your business to run as smoothly and efficiently as possible. So do we.
You’ll get the benefit of our decades of experience as we look for ways to save you and your employees time, to improve communications, and to automate where possible to free up your resources for innovation and growth.
We use a layered approach to security, and we focus on prevention to keep your network protected.
You can also expect us to measure our success based on yours. So we won’t rest until you’re thrilled.
This means that a crucial part of our process involves finding out if we will be a good fit for each other.
