Newsletter Archive

Subscribe to the Infinity, Inc. monthly newsletter to get the latest insights for your business technology. Each edition features useful IT updates, company and community news, and a Tech Tip you can use to be more efficient. Subscription is free.

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Browse the Newsletter Archive below. For 2020 and going forward, click on any month to view that edition. For 2019 and previous years, click on each year to see the newsletters, and click on any subject line to view that edition.

2021

May

Note from CEO ~ Compliance Made Easy ~ Deadlines and more [Your May InsighT]

In this issue:

For your business: How to Maintain Compliance with Ease
For you: Tis the Season
For your information: Scholarship (video) ~ Raising Hope ~ LLS
Fun Fact
Spotlight
Tech Tip

NEWS YOU CAN USE

* A Note from Our CEO about the Colonial Pipeline Breach *

The thought of running out of gas scared a lot of people into doing some pretty dumb things last week. Enough people panicked that the US Consumer Product Safety Commission literally tweeted, “Do not fill plastic bags with gasoline.”

But imagine what you would have felt as a Colonial Pipeline employee going through this. Your company is all over the news for the worst reason, and you have to shut down. And according to the CISA and FBI alert, the hackers likely gained their initial access through email scams or exploiting remote or virtual connections.

So it is entirely possible that this breach could have been avoided.

Now look at your own company. Do you have complete confidence in every employee and access point? Do you know all the security measures you have in place? Do you know all the security options available to you?

This is not meant to scare you. It’s meant to encourage you to make this a priority. Because security is not a set-it-and-forget-it topic. One size does not fit all. So please talk to your IT provider and make sure you’re on the same page.

Discuss your security as it stands today and how you want it to be tomorrow. You may not want anything to change. That’s fine. I just want you to feel confident that your expectations, options, and implementation are all in line. And if I can help in any way, give me a call.

– Chuck Brown

How to Maintain Compliance with Ease

You have a lot to worry about when running your business. And how you run your business is often dictated by state and federal laws, industry regulations, and compliance standards. It can be overwhelming. But if you don’t even try, you can face heavy fines and even risk being shut down.

This short article from our own Sean has some ways you can build compliance measures into how you do things. And the best part? Someone else can do it for you!

Tis the Season…Hurricane Season

I know, I know, no one wants to think about hurricanes and disaster planning, especially when it’s so nice outside. But hurricane season officially starts in 2 weeks, and it’s so much better to be prepared than to wish you had been.

Plus, with all the changes from last year, isn’t it likely that some of your personnel and protocols have changed?

Now’s the time to dust off that plan and make sure everyone is on the same page. Click the image above for information that can help make disaster planning easier. And feel free to download these 2 checklists to get started.

Readiness Checklist

Recovery Checklist

Catch up on older editions of the newsletter here.

Newsletter Archive

INSIDE INFINITY

Scholarship Deadline May 31 (video)

Chuck recently spoke with Savannah CEO about our scholarship. Click the image to watch the less-than-a-minute video.

And if you know any graduating high school seniors who meet the eligibility requirements, please encourage them to apply here.

Raising Hope

Join Union Mission for an inspiring evening on Thursday, June 17, 2021, at 6:00 pm for a Virtual Raising Hope — all from the comfort of your own home!

Women make up approximately 28% of the homeless population in Savannah. Funds from this signature event will support the expansion of Union Mission’s Emergency Housing Program for unaccompanied, homeless women in our community.

We’re proud to help support Union Mission and this wonderful event year after year. Sometimes heart-wrenching, always inspiring, please consider joining us. Click the logo above for details and to view last year’s virtual event.

LLS Woman of the Year

Support the Leukemia & Lymphoma Society and our own Ashli for Woman of the Year during the Grand Finale Auction! The final push to raise funds in her campaign is an online auction of one-of-a-kind items. Highlights include a Big Frig Badlands Cooler, a Nine Line Whiskey Decanter Bundle, an Aloha Bundle full of the tastes of Hawaii, and a Nine Line Patriotic Bundle. You won’t want to miss out on these amazing, one of a kind auction items, all for a good cause.

Click the image above for details.

Did You Know?

Warren Buffett’s favorite business was one of his first–setting up pinball machines in barber shops.

At age 17 he handled negotiations, and his friend handled repairs. They split the proceeds with the owners of the shops, and everybody won.

After his initial $25 investment, he sold the business just a year later for more than a thousand.

This article has the story and video of him telling Bill Gates about it. And now you can use this anecdote at your next networking event.

Community & Partner Spotlight

Argents Express Group is a family-owned, U.S. based, International and Domestic Freight Forwarder/Customs House Broker. The company was founded by William Chiappetta in 1977 who worked for a domestic expeditor at the time and believed he could “do things better” by providing faster service, more options for transport, and constant communication on all shipments.

He and his wife created successful freight solutions in multiple facets of the industry, and the company is now run by their son and daughter. Dagny and Tony are carrying on the tradition of excellence and have already added a 4PL division to match the current needs of our e-commerce economy. Give them a call for your shipping and fulfillment needs.

Interested in seeing your company or event in the Spotlight?

Let me know!

Tech Tip: Windows Steps Recorder

While not its intended use, this tool can help you write SOPs in a snap!

The little-known Steps Recorder was designed to capture the steps you take when you run into a problem, so you can send exactly what’s happening to your IT professional. But that doesn’t mean you can’t use it for other things.

Access it by searching for ‘Steps Recorder’ in the Start menu. Start recording when you’re ready, and pause or add comments at any time throughout.

Note that this is not a video recording. But it takes screenshots and writes out all the steps you take so you never have guess your way through an SOP again.

April

How to Combat BEC ~ Hidden Microsoft Tools ~ Dialing Change and more [Your April InsighT]

In this issue:

For your business: How to Combat Business Email Compromise (BEC)
For you: Microsoft Secrets: Hidden Tools You May Already Have
For your information: Scholarship ~ Nomination ~ Behind the Scenes
Fun Fact
Spotlight
Tech Tip

* NOTICE *

I will be sending an email confirmation request next week, April 26-30, asking you to click a link.

The email will look a little different as we’re not allowed to format those messages, and of course you are welcome to check with me or Support before clicking the link. I do apologize for the extra email, but it is important in these days of spam and scams.

NEWS YOU CAN USE

How to Combat Business Email Compromise [Video]

BEC, also known as CEO fraud, is a scam that costs companies billions of dollars each year. And it’s not just the massive corporations getting targeted.

Watch a less-than-1-minute video for the broad strokes on addressing this, and get actionable suggestions and resources.

Untapped Power at Your Fingertips: Microsoft Secrets

You’ve known Word and Excel for years. You’ve probably gotten to know Teams pretty well over the past year. But if you haven’t added a tab or explored the Apps section, you’re still barely scratching the surface of tools Microsoft offers.

Read the latest installment in our Untapped Power series to get the scoop on some Teams updates, a virtual drawing tool, integrated surveys, and more. We also include some ideas for implementing so you can put these tools to work immediately.

Catch up on older editions of the newsletter here.

Newsletter Archive

INSIDE INFINITY

Scholarship Deadline Approaching

Two thousand dollars will be awarded to a graduating high school senior in our 3rd annual Anniversary Scholarship. If you know someone who meets the eligibility requirements, please encourage them to apply by the May 31st deadline.

Click the image for details and to access the application.

Will You Nominate Us?

For the first time, the Savannah Morning News Best of the Best competition has included our category! Under Services, you can now nominate the best Information Technology Provider. And I’m here to ask that you enter “Infinity, Inc.”

Naturally I’m partial, I get to work with these wonderful people every day! And my sincere hope is that you think they’re the best, too. Because I’d love for them to get some public recognition for preventing headaches, lowering costs, and handling issues with humor and patience even when nothing seems to be working right.

Nominations close April 22nd, and voting won’t take place until June.

Behind The Scenes

With Mother’s Day coming up soon, I thought you might like to see this quick snap from the virtual baby shower our vCIO arranged during the last staff meeting.

We have 3 team members expecting babies in the next few weeks, and we wanted to show them how excited we are for them. A coordinated background made the scene festive, and voluntary contributions for gift cards showed our support. Congratulations again and best of luck, Jayson, Aric, and Ben!

Did You Know?

Ten-digit phone number dialing will be required in our area soon.

“April 24, 2021 marks the beginning of a ‘permissive dialing period’ in which callers in the 912 and 478 area codes can still complete a call with seven-digit dialing. When that period expires on October 24, 2021, only calls dialed with ten digits will be connected.”

This change may already be affecting your fax machine, landline, or business Shoretel phone system. If we can help you check or fix this, please let us know.

Your cell phone will most likely not be impacted, but WTOC includes a list of safety and security devices, including medical equipment and home alarms, that you should check for reprogramming.

Community & Partner Spotlight

Cleland Site Prep, Inc. specializes in clearing and demolition, earthwork, storm drainage, utilities, paving, and more. Their essential knowledge, expertise, and experience have made them the standard in military, government, general contractor, developer, and residential site preparation for 50 years. Their team of highly-trained staff and top-of-the-line equipment can get your job done right, safely, and without causing any unnecessary headaches.

They complete your projects effectively, efficiently, on-time, and within the budget. So visit their website for more details or watch how they work on Instagram. Then reach out to the best for your next residential or commercial site prep project.

Interested in seeing your company or event in the Spotlight?

Let me know!

Tech Tip: Windows Action Center

If you’ve ever wanted to quickly turn on Airplane Mode, change your screen to Night Light settings, or needed to take a screen snip and forgotten how, the action center has you covered.

In Windows, the bottom right corner of your taskbar (to the right of the date and time) shows an empty chatbox icon or a number of notifications.

You can view and change the notifications, control the frequency, and find a number of other shortcuts here. Watch a quick clip.

Open the action center and then right-click in it to add or remove available shortcuts. Then stop wasting time searching or trying to remember, and simply click and go!

March

Top 4 Mistakes ~ Ways to Work Better ~ Voting and more [Your March InsighT]

In this issue:

For your business: Top 4 Tech Mistakes to Avoid when Growing Your Business
For you: How to Work Better Remotely – 7 Ways
For your information: Vote ~ Vote ~ Laugh
Fun Fact
Spotlight
Tech Tip

NEWS YOU CAN USE

Top 4 Tech Mistakes to Avoid When Growing Your Business

When you’re busy building your business, you need to be particularly selective about your focus. You can’t do everything at once, whether for time, money, or other reasons. But you can – and should – avoid the common mistakes others have made in similar situations before you.

See if any of these 4 tech-related mistakes sound familiar, and let me know if you have others we should add.

7 Ways to Work Better Remotely

Can you believe it was a year ago that we suddenly had to change everything? My hope is that you’re safe and healthy. My hope is that you’re happy working at home or maybe even happy back in the office.

But if you kept ‘making do’ all year because of how uncertain things were, and you’re still working remotely now (or have a hybrid schedule), it’s time to reassess. Give these 7 points a gander, and set yourself up for permanent success.

INSIDE INFINITY

Vote for Us!

For the first time ever, our business category has been included in Connect Savannah’s annual ‘best of’ competition!

Click the image to go to the Shopping & Services section, where you can vote on the Best Information Technology Provider. If you think that’s us (and we really hope you do), please write in “Infinity, Inc.”

You may not know firsthand how hard our team works to keep businesses protected and connected, or how great they are when you call in with a problem or question, but you signed up to receive our newsletter so you must have heard something good. And you can check out thousands of reviews publicly posted online where you can see others so happy and thankful. So why not take a chance and show this team some public appreciation? I promise you they deserve it.

Voting is open through March 31st. Plus, one lucky voter will win a pair of Apple AirPods.

Vote for Us! (Part 2)

In another first, our category is finally in the Savannah Magazine Best of 2021 survey, too!

It may seem silly, but these competitions allow you to recommend businesses to others. And as a local company, serving this community since 1999, it feels great to finally have our industry recognized among people’s favorite restaurants, stores, and tourist activities. We’re not some ugly little secret no one wants to talk about anymore.

If you do decide to vote for us, we’re in the Services section. Please write “Infinity, Inc.” in field 112. IT Support and Services. Voting ends April 12th, and this contest is also offering a prize.

Thank You Bonus

And now, since I’ve asked you to do something for me (vote…twice!), I’d like to give you 5 free minutes of self-care.

Click through these silly pics and lame jokes, and just try not to smile.

Even dedicated professionals need a moment to recharge every now and then. And smiling can literally help lower your blood pressure. Be well.

Did You Know?

Apple once launched a clothing and accessory line.

In 1986, The Apple Collection tested the limits of brand loyalty. It offered apparel, office supplies…plus Tiffany collectibles, beach items, and chocolates. You can find some of the items available on eBay and view pictures here.

We try not to stray too far from the services you expect of us. But you might not know about everything we offer. Dark web monitoring, phones and bandwidth, and video cameras are a few lesser-known examples.

So if there’s anything you need for your business, let us know. We’re always happy to help or recommend you to someone else who can.

Community & Partner Spotlight

Southeast Ready Mix has been supplying the Southeast with exceptional service and quality concrete, sand, gravel, and more since 2012.

Quality concrete is the stepping stone for all residential, commercial, and industrial projects. From slabs and foundations to footers, walls, and sidewalks, Southeast Ready Mix prides themselves on the quality of their product while also paying close attention to customer service and how to better serve their customers. Reach out to them about your next project today.

Interested in seeing your company or event in the Spotlight?

Let me know!

Tech Tip: Create Templates for Frequently Used Documents

Whether it’s Word, Outlook, or Excel, if you have memos, messages, or reports you send on a regular basis, this tip can save you time and errors.

Create the document as you’d like it to be, and when you save, select Save As. Then choose Word Template, Outlook Template, etc.

Be sure to save it somewhere easy to access.

And as a bonus tip, highlight or use fields in the areas where information will change. That way, you can ensure you don’t send last week’s message or report.

February

Spam Filter Need to Know ~ WFH Tech Tools ~ Events and more [Your February InsighT]

In this issue:

For your business: What You Need to Know about Spam Filters
For you: Tools to Work with Multiple Machines or Screens
For your information: SAAW – LLS – WTOC video
Fun Fact
Spotlight
Tech Tip

NEWS YOU CAN USE

What You Need to Know about Spam Filters

Email…often viewed as the bane of our modern-day existence. It has become such an issue in fact that if you Google “manage inbox, email,” you’ll get 566 MILLION results in half a second.

We need it to communicate, but for every single important message, there seem to be a hundred more junk emails and attacks. Spam filters can keep so many of these unwanted messages from reaching us. But if we’re not careful, they can keep our important emails from reaching others. Click the image for some helpful information on both those fronts from our own Alex.

Tools to Work with Multiple Machines or Screens

If you’re tired of squinting at your laptop screen and want to project onto something larger, or if you’ve ever wanted to use your computer mouse and keyboard to control your tablet, our own Brett can tell you how.

Click the image to get his two favorite tools for displaying your monitor on another screen and controlling multiple machines from one computer. Set up the workspace you want wherever you are.

INSIDE INFINITY

Upcoming Event – Savannah Antiques & Architecture Weekend

Infinity, Inc. is proud to return as a sponsor for this always-interesting fundraising weekend. Happening March 12-13, 2021, with both in-person and virtual events, the theme this year is “Preservation is Fun.” And we could all use a little more fun these days. So click the image to visit their website for details, tickets, and more.

LLS Woman of the Year

Our own Ashli has been nominated for the Leukemia & Lymphoma Society Man and Woman of the Year contest, and she could use our help!

She’s looking for team members to help her spread the word and raise money for this incredible cause. There are sponsorships of all levels available, and a variety of events and ways to get involved are in the works.

The campaign officially kicks off March 25, but you can find out more and join her team today.

How to Work Remotely, Safely [Video]

In case you missed it, our CEO Chuck Brown was on WTOC Morning Break to talk about ways to make sure you’re secure when you’re working outside the office.

Watch the 2 minute video as a reminder of best practices or to learn something new.

Get your Free Chapter and Enter to Win

This quick read by our CEO dispels 3 common myths business owners hold about cybersecurity and provides real-life scenarios to explain the risks we face.

Get your chapter and be entered to win a copy of the whole bestselling book by clicking on the image above.

Winners chosen at random as long as supplies last.

Did You Know?

March 10th is National Landline Day. It’s celebrated on the anniversary of Alexander Graham Bell’s first call in 1876.

Are you old enough to remember what a landline is? Nowadays, we often use our cell phones in place of landlines at home, and that was considered ‘cutting the cord’ before cable and streaming services.

Over the past decade, businesses have seen the benefits of switching to VoIP as well. From 2010 to 2018, over 35 Million VoIP lines were added to US companies. And one report found that businesses can save 32 minutes of calls per day per team member, largely due to better availability, more flexibility and features that cut out rote tasks.*

Find out more about your business phone options and reach out if we can help.

* Source: https://tech.co/business-phone-systems/voip-statistics

Community & Partner Spotlight

Most of us don’t really like to think about garbage. But we create it at work and at home every day. And when it’s not taken care of, we suddenly care quite a bit.

The experts at Atlantic Waste Services have been providing quality refuse removal and disposal services at competitive prices for years. They do residential, commercial, industrial, even construction and demolition. So if you’ve got a project coming up, a contract ending soon, or you just want to shop around, give the Atlantic Waste team a call. This locally owned and operated team will be happy to help. Click their logo to learn more.

Interested in seeing your company or event in the Spotlight?

Let me know!

Tech Tip: Save Steps in Outlook

The Navigation Pane at the bottom of your Outlook screen can do more than just open the various parts of Outlook.

To send a file, for example, you don’t have to open a new email and then drag the file into the email. You can simply drag the file over the email icon. You will see a plus sign (+), and when you let go, a new email message will open with the file attached.

Drag a file over the calendar icon, and you can create a meeting with that file attached. Same with adding a new contact, task, or note. The note will create a link to the file rather than attaching the file.

You can click on the 3 dots and select Navigation Options to change how many and in what order your Outlook items display.

January

What is a vCIO? ~ 100 Tips for Better Life ~ Scheduling and more [Your January InsighT]

In this issue:

For your business: The True Value of a vCIO
For you: 100 Tips for a Better Life
For your information: New Scheduling Feature – Data Privacy Day – Scholarship – Greatest Bosses
Fun Fact
Spotlight
Tech Tip

NEWS YOU CAN USE

The True Value of a vCIO

What is a vCIO, and what do they do?

You hear the term, and it sounds professional, but what does it really mean for you and your business? Our own Ashli explains the true value of a vCIO. And she should know…she is one. Click the image to get the inside scoop.

100 Tips for a Better Life

I’m sure you’ve seen hundreds of articles about building habits, setting goals, and keeping resolutions. They’re unavoidable every Dec/Jan. And many of them are the same old things we already know like getting enough sleep, drinking water, exercising, etc.

But something about this list stayed with me. There were items I’d never seen before, some incredibly specific, some that will never be relevant to me, and some I don’t agree with. And I thought there might be a few that will be new or will resonate with you. So give it a look if you have 5 minutes.

Warning: There are a couple of bad words. Not a lot, but I don’t want you to be caught off-guard. And in case you’re curious, number 54 might be my favorite.

Catch up on older editions of the newsletter here.

Newsletter Archive

INSIDE INFINITY

New Scheduling Feature

We recently rolled out a new, real-time scheduling feature. Since you’re not a client and not directly impacted by it, you may not care. Completely understandable. But I wanted to share this blog in case it will spark an idea for you and your business, how to find a new pain point and a way you can address it and add value.

Data Privacy Day

Data Privacy Day is January 28th. Dating back to 2008, it’s a global effort to raise awareness in individuals and businesses about the importance and benefits of healthy data privacy practices.

Why does it matter?

Data privacy is about knowing–and learning how to control–what personal information is collected, used, and shared about you. Most of us share so much information without even thinking about it, and it can be overwhelming to try to figure out how to change that.

This is a good place to start: click here for a list of popular devices’ and online services’ privacy settings. Tackle them one at a time, maybe just one a day til you’re done, and follow us on Facebook and LinkedIn (links at the bottom of this email) for more resources and tips.

Scholarship

The Infinity Anniversary Scholarship is back for its third year in a row! Get all the details by clicking on the title above, and tell any eligible students about it. And don’t worry that the Apply Now button is not active yet. It will be in March when applications are being accepted.

South’s Greatest Bosses

This is a special request. Chuck and David don’t know about it (until now), but they’ve been nominated in South Magazine’s Greatest Bosses.

Obviously, you don’t work for them, but you do know them. You know how they operate: their respect, care, and high standards. So even though they’re not your boss, if you’re willing to vote for them, please do! There are only 23 of us, so your vote could really help us give them this recognition they deserve.

Vote once a day every day through January 25th.

Get your Free Chapter and Enter to Win

This quick read by our CEO dispels 3 common myths business owners hold about cybersecurity and provides real-life scenarios to explain the risks we face.

Get your chapter and be entered to win a copy of the whole bestselling book by clicking on the image above.

Winners chosen at random as long as supplies last.

Did You Know?

Proper data privacy practices translate directly into dollars.

According to the Cisco Consumer Privacy Survey from May 2019, 90% of the 2600 respondents say “they believe how their data is treated is indicative of the way they will be treated as a customer; and 91% won’t buy from a company if they don’t trust how their data will be used.”

In addition, “97% of companies recognized they were realizing benefits such as competitive advantage or investor appeal from their privacy investments.”

Community & Partner Spotlight

From Concept to Close-out with One Firm

Why go to several places for the same services? Kern & Co., LLC, aka KC, is a full-service engineering, architecture, landscape architecture and surveying firm. They provide a complete range of services required for the development of commercial, industrial, public, and residential properties. Their team can determine what is economically, environmentally and governmentally feasible for your site, so click the logo and reach out for your next project.

Interested in seeing your company or event in the Spotlight?

Let me know!

Tech Tip: Stop Dragging Windows

If you have a Windows machine and multiple monitors, this tip can save you time and frustration.

The next time you want to switch which screen the program you’re using is on, press SHIFT + Windows + the arrow key for the direction of that monitor (e.g., left or right).

For example, when a zoom meeting launches and covers the window with your notes or prepared remarks, you usually have to click and hold the header bar and drag the window to the other screen. If the window was maximized originally, now it’s not, and you have to click to maximize again. With the shortcut above, your active window moves at once and maintains whatever size it had.

Want More? Explore Our Blog

June 16, 2021

Why You Should Care about Cabling

Godfather cybersecurity 1972 Paramount Pictures

June 1, 2021

What The Godfather can Teach Us about Cybersecurity

May 15, 2021

How to Maintain Compliance with Ease

2020

December

Checklist for Success ~ Holiday Reminders ~ Employee Giving and more [Your December InsighT]

In this issue:

For your business: Get Your Checklist for Success
For you: Helpful Holiday Reminders
For your information: Employee Giving – Data Privacy Day – Flashback
Fun Fact
Spotlight
Tech Tip

NEWS YOU CAN USE

Your Checklist for Success

What if you had in your possession, right now, a free, easy way to improve just one process in your business? Would you implement it?

Our own Cassidy breaks down this overlooked method and includes an eye-opening case study of its effectiveness. Click the image to dive in.

Holidays Open Up Opportunity to Improve Your Cybersecurity

In case you missed it, our CEO had a feature in the Sunday paper a couple weeks back. It’s a quick, engaging read that provides useful tips to keep yourself and your family safe this holiday season.

Catch up on older editions of the newsletter here.

Newsletter Archive

INSIDE INFINITY

Infinity Employees Support 3 Local Nonprofits

This may seem like a ‘humble brag,’ but I really need to shout out my incredible co-workers. They never ask for praise or attention when they give to charities year after year, and this year we added a couple of new ones.

In a short timeframe, they stepped up (as they always do), and they make me proud to be part of their team.

Data Privacy Day

Data Privacy Day is coming up on January 28th. Dating back to 2008, it’s a global effort to raise awareness in individuals and businesses about the importance and benefits of healthy data privacy practices. We’ll have resources and tips to share, so follow us on Facebook and LinkedIn.

Flash from the Past

How does it hold up?

This blog from January 2017 talks about the
5 Ways Workflow Automation Reduces Employees’ Stress. With all the adapting companies have had to do this year to more digital and virtual workforces, plus the pivots to new revenue streams and delivery methods, I’m curious if your workflow automations changed.

Did they stay the same, evolve into something a little different, or did they have to get dropped for entirely new, on-the-fly processes?

Were there workflow projects you intended to get to that were sidelined by other events?

And would you and your employees agree with the 5 points in this blog, or is it outdated now?

Naturally, I want everything on our website to be current, and as I do my end-of-year audit, I see plenty of things to update. I don’t want to remove information that’s
helpful though, no matter how old it gets. So please, any time you have comments or suggestions, don’t hesitate to reach out. It’s for you, after all.

Get your Free Chapter and Enter to Win

This quick read by our CEO dispels 3 common myths business owners hold about cybersecurity and provides real-life scenarios to explain the risks we face.

Get your chapter and be entered to win a copy of the whole bestselling book by clicking on the image above. Makes a great gift.

Winners chosen at random as long as supplies last.

Did You Know?

Nearly 100,000 small businesses that temporarily shut down this year are out of business. And that stat came from Fortune.com 2 months ago.

It’s truly heartbreaking.

And we’d like to help protect those businesses we can that are still out there.

So if you know anyone who suffered a breach on top of everything else this year, or could have used a more flexible phone system with so many working from home, or just wanted a little more from their IT partner,
please tell us.

We might be able to make things a little better for them, and we ‘re always willing to have a conversation.

Community & Partner Spotlight

From health care facilities to financial institutions to manufacturing plants, PIONEER Construction, Inc. has the construction expertise to successfully complete any project. They have developed a reputation for dealing fairly and getting the job done right.

Call this locally owned business for your next project and enjoy
their unique partnership approach with clients and their commitment to providing the experience, expertise and resources to ensure quality construction projects on schedule and within budget every time.

Interested in seeing your company or event in the Spotlight?

Let me know!

Tech Tip: Emoji keyboard

If you can’t stand another text-only email, or that Teams chat just doesn’t have the built-in emoji you need to truly express yourself…you may be addicted to emoji.

So it may please you to know you can bring them up, even on your desktop. Simply press the Windows key + . (period) or on a Mac press Cmd + Control + Spacebar.

Just please use with caution! A little emoji can go a very long way.

November

Servers ~ Holiday Scams ~ New Staff and more [Your November InsighT]

In this issue:

For your business: How to Determine If It’s Time for a New Server
For you: Protecting Yourself While Shopping & Donating Online
For your information: See Some New Faces – Community Events – Book
Fun Fact
Spotlight
Tech Tip

NEWS YOU CAN USE

How to Tell if It’s Time for a New Server

Deciding whether to replace or upgrade a server for your business can seem complicated and costly. But it doesn’t have to be.

Whether you’re considering end-of-year purchases for tax purposes, or you’ve just been putting off a decision you don’t know how to attack, our own Daniel breaks down the critical factors on servers for you.

Keep Yourself Safe This Holiday Season

Online shopping and charitable donations abound this time of year. Unfortunately, so do scams.

Watch this 3 minute interview of our CEO, Chuck Brown, on WTOC’s Morning Break for some of the red flags and key reminders to keep your data safe and your holidays bright.

Catch up on older editions of the newsletter here.

Newsletter Archive

INSIDE INFINITY

Meet Our Newest Infinity Team Members

You may have noticed some new voices on the phone with Infinity lately. Click on the image above to get to know the people behind them a little better.

Proud to be “Always United”

Tomorrow (Thursday, Nov. 19) marks the end of this year’s United Way campaign. If you meant to donate, or are just now considering, join in and help them reach their goal.

We ran a fully virtual, high-speed workplace campaign this year and were humbled once again by the generosity of our team and owners. United Way Ambassadors would be happy to help you get involved next year. Let us know if we can help, or reach out to them directly!

Deck the “Paws”

Save the date for a special holiday treat. Coastal Pet Rescue is holding a Twinkle Bark Stroll on select weekend nights after Thanksgiving where you and your loved ones can “take a walk through our lighted wonderland, see our festival of trees, and meet our adoptable pets.”

You can go even if you’re not planning to adopt any pets, but space is limited so make sure you register in advance. And be sure to look for our tree! It will be uniquely recognizable.

Get your Free Chapter and Enter to Win

This quick read by our CEO dispels 3 common myths business owners hold about cybersecurity and provides real-life scenarios to explain the risks we face.

Get your chapter and be entered to win a copy of the whole bestselling book by clicking on the image above. Makes a great gift.

Winners chosen at random as long as supplies last.

Did You Know?

There is such a thing as an ‘Amish computer.’

They are computers designed without Internet, music, or video capability. They can perform word processing and spreadsheet functions, for example, but they do not allow in outside distractions.

Sounds rather peaceful, doesn’t it.

Well, on the flip side of that, if your business could benefit from a dedicated fiber agreement for faster Internet speeds at the same or lower cost, find a copy of your latest bill and give us a call at (912) 629-2426. We’ll run some speed tests and give you a quote.

Community & Partner Spotlight

Seems like it’s never not allergy season here in the Low Country. Lucky for us, Coastal Allergy & Asthma offers the most advanced diagnostic and treatment options available in the Coastal Empire. They treat the cause, not the symptoms, so they begin each evaluation with a thorough consideration of the patient’s history and symptoms.

Talk to their Board certified allergists about your asthma or nasal, sinus, lung, or food allergies and see how they can improve your quality of life. Breathe easy, live better.

Interested in seeing your company or event in the Spotlight?

Let me know!

Tech Tip: Tab-tastic Scroll Button Click

If you have a mouse with a scroll button (that you use for rolling up and down pages), you can use it for another function, too.

Instead of clicking on a link with your left mouse button as usual, click on the link with your scroll button. That will open the link in its own, new tab.

You can remain on your original page and visit the new tab whenever you’re ready. Depending on how much browsing you do, this could save you a lot of clicks in the long run.

October

Tip Sheets ~ Password Managers ~ and more [Your October InsighT]

In this issue:

For your business: Tip Sheets for Businesses during National CyberSecurity Awareness Month
For you: The Truth about Password Managers
For your information: What Happens to Old Equipment – Holiday Prep – Book
Fun Fact
Spotlight
Tech Tip

NEWS YOU CAN USE

National CyberSecurity Awareness Month Tip Sheets

As you hopefully learned from the special edition email sent earlier this month, we’re proud to be a Champion of National CyberSecurity Awareness Month once again. It’s wild to think it’s been around for 17 years now because it seems to only be growing more and more necessary.

To learn more about NCSAM and get some resources, click on the image or headline above.

To jump right to the Tip sheets from CISA, click here. I recommend the ‘Cybersecurity while Traveling’ and ‘E-skimming’ as most useful for businesses. Of course, you’re welcome to all of them.

It’s Time to Pick a Password Manager

Passwords are a pain! We have way too many, they’re too complicated to remember, and we’re not supposed to write them down. Managing them can get really stressful.

So Alex is here to tell us the truth about Password Management tools and give us some examples to look into and compare.

Catch up on older editions of the newsletter here.

Newsletter Archive

INSIDE INFINITY

How to Safely Dispose of Electronic Devices

When your business gets new computers, what do you do with the old ones? When you replace your phone or your child’s phone, what steps do you take to protect your data?

Dejone lays out our process for ensuring security as well as recycling as many materials as possible. If this isn’t what your company is doing and you’d like more specifics, please reach out.

Coming Soon: The Holidays

Can you believe the holiday season is basically upon us? Despite all talk focusing on the election in 2 weeks, Thanksgiving is quickly approaching in 5 weeks, and Christmas in 9. (Luckily that means only 10 more weeks of this never-ending year.)

In any case, now is a good time to start thinking about those changes in hours and phone messages. Maybe you’re extending shopping hours but they’re by-appointment only. Maybe you’ll be closed to let your staff recharge. Or maybe, like us, you just want to say Thank You to everyone who helped you make it through this crazy year.

Get your Free Chapter

This quick read by our CEO dispels 3 common myths business owners hold about cybersecurity and provides real-life scenarios to explain the risks we face.

Get your chapter and be entered to win a copy of the whole bestselling book by clicking on the book above.

Did You Know?

The Dark Web accounts for 48% of the Internet.*

The surface web–what we all use–is approximately 4%.

That leaves the deep web–the parts Google doesn’t try to index and shouldn’t for various privacy reasons–estimated at the other 48%.

Makes a little more sense now that companies would set up regular dark web monitoring, doesn’t it. And if you’ve always been curious but never knew what to ask, reach out. We’re happy to answer any questions.

*Statistics from Medium.com

Community & Partner Spotlight

US Mechanical Contractors, serving heavy industrial and commercial customers around Savannah since 1988, strives to be the best in safety, environmental, value, quality, craftsmanship, response, schedule, and performance.

Their main focus is industrial piping system fabrication and installation, and they are best described as a mechanical contracting company that provides periphery services in support of mechanical work. If you need a company with long-standing excellence and experience in concrete foundations, steel fabrication and installation, equipment installation, metal building supply and erection, fall protection and plumbing; call US Mech today.

Interested in seeing your company or event in the Spotlight?

Let me know!

Tech Tip: Right-click for Instant Google Search

When you’re reading something online, sometimes you want to learn more about a particular word or topic. While on a webpage, you can highlight the interesting term and then right-click it with your mouse. Select the ‘Search Google for “[x]”‘ option in the dropdown, and it will open a new tab with those Google search results.

So fast, and no typing!

September

Insider Threats ~ Hurricane Prep Panel ~ and more [Your September InsighT]

In this issue:

For your business: Why National Insider Threats Awareness Month Matters to SMBs
For you: 6 Tips for Online Shopping Protection
For your information: SDBA Member Panel Invitation – Run for the Wounded – 5 Steps to Minimize Risk – Book
Fun Fact
Spotlight
Tech Tip

NEWS YOU CAN USE

Why National Insider Threat Awareness Month Matters to SMBs

Insider Threats may seem like the storyline of a government espionage movie, but they can cause real-world security activities and threats to your business. Learn what they really are and how to combat them during this awareness month.

6 Tips for Online Shopping Protection

Okay, considering the amount of online shopping done over the past 6 months, we’re pretty much all pros at this by now. BUT…

With the holiday season right around the corner (so long, endless summer of our discontent!) certain scams that are proven to be effective year after year will increase their attacks. So use these tips as a refresher or share them with someone who might never have heard them before. You’ll both be safer.

Catch up on older editions of the newsletter here.

Newsletter Archive

INSIDE INFINITY

You’re Invited, SDBA Members

Wednesday, September 16, 12:00 PM

Last month, we invited you to join in the panel on Navigating Data Privacy and Cyber Security during COVID-19. Despite the title, it was not a tech-heavy talk. The experts shared useful business advice that you can watch here or simply read some key takeaways as bullet points.

And this month, all SDBA members are invited to attend today’s virtual panel on Hurricane Preparation during the pandemic. A lot of things have changed since the last time we had to deal with a hurricane, so let these experts help you cover what you might not have considered.

You’re guaranteed to learn something new.

Nine Line Run for the Wounded

Saturday, October 3, 6:00 PM

If you always thought this 5k took place when it was too hot, this is your year to participate! Typically held in May, the run is happening in a few weeks now and will be a little different. But the needs of homeless veterans have not gone away, and we’re proud to be sponsoring along with so many other great businesses.

On a related note, if you missed this year’s virtual Raising Hope event with Union Mission, presented by Nine Line and Oliver Maner, LLP that we were also proud to sponsor, you can watch the 30-minute video here.

5 Steps to Minimize Risk (Guest Post)

Chuck, our CEO, recently wrote about the 5 steps business owners can take to navigate this ever-changing landscape more securely. You can find it on the South Magazine website, and I’d urge you to specifically consider step 3. It is often the most overlooked and most critical step.

Get your Free Chapter

This quick read by our CEO dispels 3 common myths business owners hold about cybersecurity and provides real-life scenarios to explain the risks we face.

Get your chapter and be entered to win a copy of the whole bestselling book by clicking on the book above.

Did You Know?

The name ‘spam’ for junk and malicious email IS related to the meat product by Hormel…by way of a Monty Python sketch. At least according to Digital Trends and other sources.

And the average cost of spam ranges from $1,000-$2,000 per employee per year. That’s in bandwidth, data storage, lost productivity, and other factors.

So make sure your IT services partner has the right solution in place for you to remain efficient and protected.

Community & Partner Spotlight

For over 30 years, Brennan, Wasden & Painter LLC has served businesses and individuals throughout Georgia and the Carolinas.

As a full-service law firm, they know that litigation can either build value for a business or drain its resources, depending on how cases are managed. These attorneys regularly provide planning and transactional advice to help their clients avert future litigation and conduct business with confidence. If you need help and you don’t know where to start, give these counselors a call.

Interested in seeing your company or event in the Spotlight?

Let me know!

Tech Tip: Screenshot Anything, Mark it Up, and Share it

With Windows 10, you don’t need a plug-in or separate program to take screenshots. Open it with this shortcut: the Windows icon + Shift + S or search for ‘snipping’ in the Start menu.

You can capture part of your screen, draw a non-rectangular shape, or select the entire window. And when you save it, you can draw arrows, underline, or otherwise point out what’s important, then save or share it.

Learn how to use the snipping tool here and collaborate better together, even when we’re apart.

August

How Passwords Can Impact Productivity ~ Two Special Invitations ~ and more [Your August InsighT]

In this issue:

For your business: How Passwords Can Impact Productivity
For you: Do I Really Need Antivirus Software?
For your information: A Business Panel Invitation – Raising Hope – South Exclusive – Book
Fun Fact
Spotlight
Tech Tip

NEWS YOU CAN USE

How Passwords Can Impact Productivity

The idea that passwords have anything to do with productivity may seem very strange at first. But once you read this short article from our own Raechel, you’re not only going to understand, you’re going to want to make some changes.

Do I Really Need Antivirus Software?

This may seem like a very basic question. Almost an insult to your intelligence. It’s not meant to be. It simply remains an issue, so we’d like to help shed some light on it and help you be more secure.

Our own Tyler is here to dig into the basics–and clear up some misconceptions–about the protection you may assume you have on your computer.

Catch up on older editions of the newsletter here.

Newsletter Archive

INSIDE INFINITY

Current State of Business Update

No matter where you’re working, we’re here for you.

Office visits are currently still by appointment, but you can submit questions or requests anytime through email. You can also call or chat during regular hours. And you can always leave a voicemail for us to return your call.

We are still limiting our on-site visits for your protection and ours. If that’s what the job needs, we’ll figure out a safe way to make it happen. And we look forward to scheduling out everything else when we safely can.

Please keep communicating with us about your status changes, any plans you’re starting to make, or any questions you may have about what happens next.

You’re Invited

Thursday, August 20, 11:30 AM

Sign up to join live or receive the recording of this Insurance, Legal, and Technology experts webinar. The panel discussion will cover finding and closing the gaps on remote work setups, liability issues, and the legal responsibilities businesses may not have considered as we tried to make our way through the last few months.

You’re guaranteed to learn something new.

Special Invitation #2

Thursday, August 27, 6:00 PM

Take part in the premiere of Union Mission’s main event as the 5th annual Raising Hope goes virtual. You don’t have to dress up…but you can. You don’t have to sign up…but set a reminder. You’re not going to want to miss this.

In this short, 45 minute Watch Party, you will get to experience the moving stories from community leaders, learn from the Keynote Speaker, and be entertained by emcee Rabbi Haas…all for free. From the comfort of your own home. In your sweatpants if you like.

So mark your calendar and join Union Mission on their Facebook page to watch.

Newsletter Subscriber Exclusive!

Because you’re a subscriber, I thought you might enjoy seeing an exclusive, unpublished picture from the South Magazine shoot. Click here for an unretouched, unreleased photo by Blake Crosby (all rights reserved) that shows Chuck and David having a little fun.

And now that the latest South Magazine issue is out, you can finally see our ad and the photo that did make it in. What do you think? View it here.

You can also read Chuck’s 5 steps to help business owners navigate this ever-changing landscape.

Get your free chapter from our CEO

This quick read dispels 3 common myths business owners hold about cybersecurity and provides real-life scenarios to explain the risks we face.

Plus we have some free copies of the bestselling book to give away, and you could win the next one!

Click on the book to download your free chapter and be entered in the drawings.

Did You Know?

You can collaborate in real time on files using Teams.

You can literally see what someone else is typing, or recent changes that were made, by opening a file dropped in your Teams chat. No more sending, waiting, and guessing.

Learn more about Teams here.

Community & Partner Spotlight

Whether you recently took up running, you have kids playing sports, or you simply want to be more comfortable moving around, the specialists at Savannah Orthopaedic Foot & Ankle are dedicated to keeping you on your feet.

They offer in-depth analysis and provide a full array of surgeries and treatments to help resolve injuries, infection, arthritis, and more. Plus, they have a Therapy Dog! So for innovative and minimally invasive techniques, contact Savannah Orthopaedic Foot & Ankle to get your step back.

Interested in seeing your company or event in the Spotlight?

Let me know!

Tech Tip: Scan Documents Anywhere with Your Phone or Tablet

Need to scan a document but don’t have a printer at home? Maybe Finance has said they can no longer accept image files of receipts. Your phone or tablet can make this easy.

Get the simple steps to use the Notes app on an iPhone, plus how to scan on an Android device here.

July

Employee Monitoring Tools ~ How to Secure Your Cell Phone ~ and more [Your July InsighT]

In this issue:

For your business: How to Choose the Right Employee Monitoring Tools
For you: How (and Why) to Secure Your Cell Phone
For your information: Scholarship Winner – Speaking Soon – Book
Fun Fact
Spotlight
Tech Tip

NEWS YOU CAN USE

How to Choose the Right Employee Monitoring Tools

It’s hard to believe what we cannot see. So for companies with remote workers, managing can quickly become more difficult. Fortunately, there are a variety of tools that can make this easier.

Use the considerations here to determine which tools can help keep your team in sync.

How (and Why) to Secure Your Cell Phone

You use your phone for everything now: email, shopping, photos, social media. That means it has a massive amount of personal information on it. But do you protect it like your home or work computer? Probably not.

Read this article by our own Aric to understand how important phone security is and to get some easy ways to improve your protection.

Catch up on older editions of the newsletter here.

Newsletter Archive

INSIDE INFINITY

We have a Winner!

Please help us congratulate Savannah Early College high school graduate Nigel Smith as our second annual Anniversary Scholarship winner!

Click the image to learn more about Nigel and view his video submission.

Stay Tuned…

Your chance to hear from our CEO at some speaking events are coming up soon in August.

And keep your eyes peeled for familiar faces in the next issue of South Magazine…

Have you downloaded your free chapter yet?

We’ve got more free copies of our CEO’s co-authored bestselling book to give away, and you could win the next one!

Click on the book to download your free chapter and be entered in the drawings.

Did You Know?

The color blue dominates Facebook because Mark Zuckerberg is red-green colorblind. He says blue is the richest color for him.

Use that fun fact as your next networking icebreaker.

Community & Partner Spotlight

Taxes were due July 15th this year. The extra months were certainly a blessing for some, but the added complications for many people and businesses really just meant a delayed hassle.

For over 30 years, the David R. Dingus firm, formerly William D. Cannady, CPA has helped small businesses and individuals. They provide a wide array of services including tax preparation, auditing, estate planning, litigation support, fraud investigations, and much more. If you need local professionals who promise high quality service, give them a call.

Interested in seeing your company or event in the Spotlight?

Let me know!

Tech Tip: How to Use the Split Screen on Your iPad

Tablets can be so convenient and handy. And now you can use your iPad in even more ways.

Check out this article to learn which models can handle the split screen function (iPad Pro, iPad 5th gen or newer, iPad Air 2 or newer, or iPad mini 4 or newer), how to use it, and how to disable it as well.

June

What’s Missing from your Business Continuity Plan ~ Tech Hacks ~ and more [Your June InsighT]

In this issue:

For your business: What’s Missing from your Business Continuity Plan?
For you: 6 Simple Tech Hacks that will make you more productive
For your information: Webinar – Book – Scholarship – South
Fun Fact
Spotlight
Tech Tip

NEWS YOU CAN USE

What’s Missing from Your Business Continuity Plan?

From hurricane evacuations that can end in days to unplanned remote work arrangements that last for months, circumstances will continue to test our adaptability.

Take time today to revisit your business continuity plan, incorporate what you’ve learned over the past few months, and make sure you’ve got these 4 commonly overlooked items covered.

Six Simple Tech Hacks that will Make You more Productive

Put your personal technology to work for you. Find out where you lose the most time, let your machine do the typing, and get four more helpful ways to take back control.

Catch up on older editions of the newsletter here.

Newsletter Archive

INSIDE INFINITY

Current State of Business Update

No matter where you’re working, we’re here for you.

Please keep communicating with us about your status changes, any plans you’re starting to make, or any questions you may have about what happens next.

ICYMI: Access the SBDC Cybersecurity webinar

The Small Business Development Center has been offering free virtual sessions on a variety of business topics. Our CEO recently spoke about cybersecurity and what businesses can do immediately to improve their protection.

Click the image to access the recording.

Have you downloaded your free chapter yet?

We’ve given away 3 copies of our CEO’s co-authored bestselling book over the last 6 weeks.

You could win the next one!

Click on the book to download your free chapter and be entered in the drawings.

Stay Tuned…

Applications are being scored, and we’ll announce this year’s Anniversary Scholarship winner in the next few weeks!

Thanks again to everyone who applied and shared it throughout the community.

And keep your eyes peeled for some familiar faces in the next issue of South Magazine…

Did You Know?

VoIP phone systems can often offer SMS texting services.

You can set up common answers to customer questions, daily menus or deals, give directions, and more.

Watch this 2 minute explainer video.

Community & Partner Spotlight

Ever wonder who does AAA for trucks?

You see those big rigs everyday on 95, 17, and 21, bringing goods in and trying to keep to their schedules. So what happens when a truck tire blows? Or that big diesel engine smokes?

In the transportation industry when you need professional roadside assistance, you call Downtime Fleet Management. From tires and fuel to towing, Downtime has you covered 24/7, 365 days a year.

Thank you for all you do to keep our economy rolling!

Interested in seeing your company or event in the Spotlight?

Let me know!

Tech Tip: Solve the Single Screen Problem

As soon as you get used to using multiple monitors, you never want to go back.

So what can you do when you’re working at home or on the road with just a laptop?

Consider the TV.

Connect your PC to your TV with an HDMI cord and stop squinting for good. Get the details and additional considerations here.

April

What’s Next from our CEO ~ and more monthly news [Your April InsighT]

In this issue:

For your business: What’s Next? Post Pandemic Business Planning
For you: Microsoft Planner…your new favorite tool?
For your information: Bestseller – Scholarship – WTOC news
Fun Fact
Spotlight
Tech Tip

Current State of Business Update

As a valued customer, you (hopefully) know we’re still here for you, working hard to prevent issues and responding quickly to those that arise.

Office visits are currently still by appointment only, but you can submit questions or requests anytime through email. You can also call or chat during regular hours. And you can always leave a voicemail for us to return your call.

We are still limiting our on-site visits for your protection and ours. We’ve made some for critical issues, we’ve worked in your empty offices when possible, and we look forward to scheduling out everything else when we safely can.

Please keep communicating with us about your status changes, any plans you’re starting to make, or any questions you may have about what happens next.

NEWS YOU CAN USE

What’s Next?

Business in the Post Pandemic World

Our CEO shares some thoughts on where we go from here. Are we hoping for ‘back to normal’? Are we planning for a ‘new normal’? Is there a different approach or hidden opportunity to be found in all of this?

Untapped Power: Microsoft Planner

As O365 users–soon to be named M365 as you may recall if you follow our LinkedIn page–we enjoy sharing the cool features and powerful integrations these tools offer. Microsoft Planner is the third in this series, and it could be the self-organizing or team project management tool you never knew you already had.

Catch up on previous editions of the newsletter here.

Newsletter Archive

INSIDE INFINITY

The book our CEO co-authored is out…and it’s a #1 bestseller already!

Granted, I don’t mean it’s in Oprah’s book club and selling a million copies, but being a hit in the relevant technology categories is still a success.

We’ll be offering some free copies via digital drawing soon, so keep an eye out for details. Congratulations again, Chuck!

Please also keep encouraging the eligible graduating seniors you know to apply for our Anniversary Scholarship. The prize is two thousand dollars.

In case you missed it, Chuck also provided some expert advice to WTOC recently:

One segment talked about the Zoom credentials breach and how you and your team can stay safer while working remotely.

Another segment discussed the hidden dangers of certain social media trends and ‘challenges.’

Did You Know?

There’s an alternative to searching for documents and wondering: What’s the latest version? Where is it? In which folder? Who has made these changes? View this infographic about metadata, and let us know if you have any questions about document management.

Community & Partner Spotlight

While many businesses have closed temporarily or shifted to remote or online services, healthcare providers have been working tirelessly, up close and personal. Our friends at ExperCARE have not only continued to provide excellent urgent and routine treatment, they offer in-clinic, virtual, and car-side visits.

As they say on their website, when it comes to urgent medical care, you want the comfort of a familiar face. ExperCARE Urgent Care is locally owned and operated and you will always see a familiar face waiting to help you.

Interested in seeing your company or event in the Spotlight?

Let me know!

Tech Tip: Online Meeting Shortcuts

Zoom users

If you are running Zoom on your desktop computer, you can access a full list of shortcuts right in the program. Log in, click on your profile photo in the upper-right corner, select Settings from the drop-down list, and click on Keyboard Shortcuts.

Teams users

Get a list of shortcuts for use throughout the whole program.

March

Mitigating Liability ~ Remote Work Productivity ~ and more [Your March InsighT]

INSIGHT

Your monthly newsletter

Business and technology tips from the team you trust

In this issue:

For your business: Mitigate Your Liability
For you: How to Stay Productive While Working Remotely
For your information: Scholarship – Book – Voting
Fun Fact
Spotlight
Tech Tip

n∞wsl∞tt∞r

Special Notice:

Even though it may feel as if the world has gone mad, there are still some things you can rely on. Your Infinity team is already optimized for and comfortable with remote work, so you can still contact us for service and support.

Granted, we have made some changes for our own safety and yours. For example, most non-essential on-site visits have been postponed. You can still request anything you need, but we may need to schedule the work for a future date.

We’re also seeing certain pieces of equipment become harder to obtain as logistics channels slow down around the world. Again, you can still request anything you need, but certain items such as PCs might not be available right away.

Whether in the office or working from home though, we are still here for you. Email support@infinityinc.us just like you always do, and we’ll be happy to help.

News You Can Use

How to Mitigate Your Liability [Expert Panel]

A few weeks ago, we had the honor of hosting industry experts in a breakfast panel on liability in the digital age. They shared some great advice and memorable stories, which you can use to strengthen your company’s position today.

7 Ways to Work Better Remotely

If you’re used to being in an office, you might have an idea about working remotely that is different from the reality. So we got some advice from seasoned pros on what you might need and how you can make the most of your work time no matter where you are. Special thanks to the Dannemillers for their time and input.

Catch up on previous editions of the newsletter here.

Newsletter Archive

Inside Infinity

Schools may be closed and some graduation ceremonies getting canceled right now, but we will get through this. And planning for more normal times ahead can help alleviate some of the uncertainty and fear we feel now.

So if you know an eligible graduating high school senior, encourage them to apply for our Anniversary Scholarship. The prize is two thousand dollars.

______________

We had hoped to be able to share with you the release date of the book our CEO is co-authoring, but that announcement is going to have to wait a little bit longer.

Stay tuned!

______________

Voting is open! One thing you can do no matter where you’re working is to vote for our guys as Best in Customer Service. We’re proud to say we were nominated in this category for the 2020 Best of the Best competition in the Savannah Morning News. But we need your votes now to make it official. So please vote once a day every day through March 30th.

And if you’re up for one of the awards, let me know! We’d be happy to return the favor.

______________

Did You Know…

There are software firewalls and hardware firewalls. Your home internet setup may have a software firewall, or you may enable one on your laptop or home computer. Your business will most likely have an additional hardware firewall that protects your entire network and has been configured and managed by trained experts. At Infinity, we take a layered approach. Learn more and watch a video about it here.

Community & Partner Spotlight

This month’s Spotlight is not for one specific business. Rather, it is a heartfelt request to continue to support our local economy in any way you safely can.

One suggestion has been to buy gift cards. The company gets the money, and you or the recipient of the gift card can redeem whenever.
Another idea has been to get takeout from restaurants having to close their dining rooms. Many are offering curbside pickup, and some have delivery options as well.
Financial donations are still very much appreciated by all our area nonprofits.
And of course, you can continue to shop online. Not just from Amazon, but at many of our local stores.

Groups like the Savannah Chamber and Buy Local Savannah have more information and ways to help keep our community going.

Whether you believe the response to this virus has been overblown or not, the reality is that we will all be feeling the impacts for quite some time to come. So at the very least, let’s try to remember to deal with each other as fellow passengers on the journey, kindly and respectfully.

Please let us know if your Infinity team can help.

Interested in seeing your company or event in the Spotlight? Let me know!

💡 Tech Tip: Phishing with a Safety Net

Experts agree that a) people can be the biggest vulnerability to a company’s security and b) that ‘live fire’ training is the most effective way to combat that.

With the massive uptick in phishing campaigns about COVID-19, and the added issues of a workforce using home networks for business purposes, how confident are you that your team knows how keep your network safe?

Simulated phishing campaigns that provide immediate feedback and training can help your employees to stay vigilant and keep your network safe. Contact us to learn more about the campaigns available or to request a demo, and get more general protection tips here.